We love to see you in our rides as much as possible but we don’t like you to be tied into any contract. At Vélo you can buy one ride at a time or you choose for multiple rides – whatever suits you best.
No, Vélo does not offer memberships. It does not require any long-term commitment. Rather, you can buy as many or as few classes as you like. If you want to buy one class, that’s fine as well! But, if you’re riding regularly, our larger series offer a price discount. To check out our prices, click [HERE](https://wearevelo.com/pricing "Pricing page")!
How do I purchase a ride?
Is it your first time riding with us? If yes, we will ask you to create an account. After you’ve created an account just click on ‘buy’ within one of our packages, you do not need to use your bought ride immediately. If you want to schedule it ahead that’s totally fine.
How do I book a ride?
Once you’ve bought your rides you are almost ready to go! Log in to our system and look into our schedule to see when you can come in. Reserve your (numbered) bike in the studio and we will see you soon, hopefully!
Can I easily cancel a ride?
Yes you can, just log in and see what rides you’ve scheduled ahead. Click on ‘cancel’ to actually take away your reservation. But please do this at least 12 hours before your ride starts so we can make someone else happy with the seat.
Do my packages have an expiration date?
Every package has its own expiration date. Are you injured or moving out of town? Get in touch with us and we will find a fitting solution