Is it your first time riding with us? If yes, we will ask you to create an account. After you’ve created an account just go to "pricing" to buy one of our packs.
Every package has its own expiration date. Are you injured or moving out of town? Get in touch with us and we will find a fitting solution
Yes. It's important for us to know who's riding with us and to have your contact information. Riders can easily create an account online! Just click 'sign in' on our home page.
Yes you can, just log in and see what rides you’ve scheduled ahead. Click on ‘cancel’ to cancel your reservation. Make sure to do this at least 12 hours before your ride starts, so we refund your credit.
Once you’ve bought your rides you are almost ready to go! Log in to our system and look into our schedule to see when you can come in. Reserve your (numbered) bike in the studio and we will see you soon!
No, at this time Vélo does not offer memberships.